Portal de Lorqui
www.portaldelorqui.com
The requests come via the platform 'Ask your Mayor' included on the municipal website to make it quick and direct communication between citizens and local government.
The mayor answers questions within 1 to 5 days, in general, except issues that need to consult with other areas or departments.
The communication platform 'Ask your Mayor' is built into the website of the City, and other systems of consultation and participation, to make communication between the residents and their representatives in the administration easier, direct and agile.
Is a fast and effective channel bidirectional communication that connects directly to all citizens of the municipality with the mayor so that they can submit their questions, suggestions, complaints and questions that the government team to meet the real needs of people through the protagonists themselves.
Since its launch, about a year ago, "we have received more than 70 questions through this portal.
The average response time is between 1 and 5 days, unless exceptional cases that may have a little delay by the need to go to request information from other departments in order to meet the requirement made by Citizen ", such and as highlighted by the Mayor, Joaquín Hernández.
Requests for information have been recorded are mostly residents of the municipality, although there are questions from other parts of the region and the country, even from other countries.
Also, the mayor wanted to highlight that have answered all the questions, from those that refer to a complaint or a claim which even requesting Shield Insignia or municipality.
Mail received on various topics, among them:
- Request for information about procedures in the Civil Registry.
- Collectors badges.
- Information on the status of infrastructure in the municipality.
- Data and technical contact or the City council.
- Suggestions and contributions to improve the city.
- Information on courses and programs.
- Information on job boards or recruitment processes in the council or township enterprises.
- Collaboration to participate in Thesis or TFG and other research papers.
- Complaints or suggestions on municipal services.
- Request for information about grants or subsidies.
- Even to locate a neighbor of Lorquí.
- In addition to other more personal or private matters.
"This move is in line approach and participation of the government team, we will continue working for the involvement of all the people in the decisions and activities of the political life in Lorquí," said the mayor.
Source: Ayuntamiento de Lorquí
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